F.A.Q.

Shipping & Delivery

Most orders will be shipped within 2 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on weekends or holidays. All orders are shipped by USPS. As soon as your order ships you will receive an email confirmation to the email address you entered on your order.

Domestic Orders: Please allow 5-7 business days for standard ground shipping. 

Standard USPS MAIL   $7.00     Delivery Time 5-7 days

Tracking: Standard USPS Mail does not provide tracking information. We are not responsible for lost or stolen packages or packages delayed by the postal service.

Ordering & Payment

Ordering By Phone: Unfortunately, we do not take orders over the phone at this time. However, you may order directly from our online website or on your smart phone.

Payment Methods: We accept VisaMasterCardDiscover, and American Express credit card payments as well as PayPal payments. We do not accept personal checks, money orders or direct bank transfers.

Checking Out: Please verify and make sure billing and shipping information is correct, be sure to double check that address, city, state, and zip code are correct. By clicking the “Check Out” button in your bag, you will be asked to either sign-in to your account or to click check out as guest if you do not have an account. We recommend you create an account to receive our promos, and speed the checkout process for your next purchase.

We process orders very quickly therefore once an order has been entered into the shipping process, we will be unable to make any cancellations or changes.

Return Policy:

All accessory sales are final. We do not accept returns or exchanges.

Privacy & Security

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Security: We are committed to respecting the rights of our customers, visitors and other users. Official Apparels uses the latest version of SSL to keep our customers information safe. SSL is a protocol that encrypts your information into codes so that your information is kept secure while being transmitted via the internet.

Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information: We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Distribution of Information: We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

 Privacy Contact Information: If you have any questions, concerns, or comments about our privacy policy you may contact us by email at info@officialapparels.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.